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1. Logitech g502 lightspeed wireless not working install#
2. Logitech g502 lightspeed wireless not working update#

Btw, in the Logitech GHub software you can see if you are connected via Bluetooth or Lightspeed by looking at the text below the mouse. If you press the buttons on the side of the mouse and while holding them press the pairing button (two buttons below the mouse wheel, then it pairs with the dongle and operates using the Lightspeed tech). Still no connection, so I started pushing random buttons on the mouse until I think I found the magic combination. Removed the Bluetooth device for the mouse from my PC, and I then removed the battery from the mouse and put it back in. I could press the small button two buttons below the mouse wheel and put it into Bluetooth pairing mode but that didn't use the Lightspeed technology and dongle to connect. Suddenly and inexplicably my G502 wireless Lightspeed mouse would no longer connect to my PC. I know this is a year old, but I thought I'd share my experience. If you're having trouble connected via Lightspeed, ensure the dongle is plugged in and recognized by Windows and press the buttons on the side of the G502 mouse and at the same time press the pairing button (the second button below the mouse wheel.) If the issue still persists, please create a ticket on and one of our agents will review your case and get back to you via email as soon as possible. Try testing the device on a different computer.Mac only - check if there are any background updates that may cause the delay.Windows only - check if there are any Windows updates running in the background that may cause the delay.

Logitech g502 lightspeed wireless not working update#

Logitech g502 lightspeed wireless not working install#

Download and install Logitech G-Hub (Available here: )).Unpair/repair or disconnect/reconnect hardware using the Connection Utility software:.Keep other electrical wireless devices away from the USB receiver to avoid interference.In some cases the receiver signal gets blocked by the computer case, causing a delay. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. Move the device closer to the USB receiver.Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.Try with a different USB charging cable or cradle and connect to a different power source.Please try the following steps to isolate this issue: